CompuServe Messages

AMaxIV = YES!

    17-Jan-94 17:14:16
Sb: #128410-AMaxIV = YES!
Fm: Erik Flom 71204,407
To: Frank Vanella 76527,723
My main frustration with the Emplant is the poorly functioning SCSI driver, and their completely bogus tech support. The SCSI driver has caused me hours of lost time – tinkering with it, trying to get it to work. Now, I'll have to wait until the 're-write' of the driver is finished! And as for tech support, I really get the impression this whole thing is run by 2 guys in a garage. If you're lucky, you can get through during their minimal hours (M-W-F 10AM-3PM Arizona time), and they'll tell you to DL their latest "version du'jour"- Then all you have to do is spend 5-10 hours trying to get through to the one line on their BBS. They have Tech support like this, and they're supposed to be shipping 5000 units/month?!? It's gonna get real ugly in a few months.