CompuServe Messages

#LW4.0 Upgrade

    12-Aug-95 02:44:19
Sb: #118559-#LW4.0 Upgrade
Fm: Muir Robertson 100527,1541
To: RAD Moose @ NewTek, Inc. 76004,3350
Chuck, Maybe you can pass this on as well. I must admit to being absolutely disgusted at what I consider to be an incredible con by people with clearly questionable moral values. Whatever happened to fair treatment to customers ? I could live with this decision to discontinue the upgrade if NewTek had informed all of their registered users – they have our addresses after all, and I certainly was not informed. I wonder how many others there are who will be getting a nasty shock. But the real isue is to say there is no time limit in a message to me: "No time limit on the offer, and I'm checking with our International sales department for info on how you should order your upgrade. You may check with our customer service department at 913-228-8000 to inquire, also." Message from Chuck B on 16 May 1995. I think the only fair process here is honour the upgrade for those who were not informed or had similar messages on time straight from the horses mouth. I would like some kind of response from NewteK management please. Muir