CompuServe Messages

First to the problems of John: It pretty much sounds like you are having a serious hardware problem. I assume you have problems with your printer cable or CIA chips. Regarding the Canon and Studio manual: I'm always trying to improve the manual in order to help novice users. But before complaining: give me an exact example of what you think should be added to the manual. And please, always remember that what you recomend must be true for all users of your printer and other printers. That's not easy! And don't forget, writing a manual takes lot's of time that must be paid for. Writing a manual like the current Studio manual takes months because of the tech. details included not found anywhere else. Since V2 and CanonDisk V3.1 we actually use new installing software wich required 3 months work. The manual now includes examples of how to setup the drivers for major applications. This seems to have solved most of the pain. As said, if you have any detailed suggestions, let me know. I really would like to improve the manual further. But I'm sitting here in the dark and I'm often suprised about the problems that appear on the user side in the out'er world. 😉