#Customer service stinks
24-Jan-94 21:58:50
Sb: #Customer service stinks
Fm: Dave 71620,1467
To: Dave Byrnes [AEC TM] 76220,3601
My complaint is with the customer support for 3DS r2. I have had this
program for a short time. A few months past then I hear about 3DS r3.
O.K. I paid over 4000.00 for 3ds r2 and AniPro plus $$$$ bucks for
other stuff so I can use the softwere. Now I have to pay 500.00 more,
I don't think so. Then my hardwhare lock stops working….(3) months
and no word from Autodesk… Why would I drop another 500.00 for this
type of support. Mad as hell.. and thinking about writing to PC Mag
to let others know….Dave