CompuServe Messages

#A500 & 1 MB Agnus

    23-Sep-90 00:54:28
Fm: MicroSearch/Greg White 72230,1617
To: Don Curtis/SYSOP 76703,4321
Excuse me, Don, but I don't think you have been listening TO me. I have never said that I was going to continue doing the upgrades since Dave's posting of several days ago. (Altho I don't really make that decision, the boss does.) I have, however raised questions concerning – 1. Why we are only now receiving 'official' notice of this change? 2. Why if this was an unofficial upgrade, did we receive it in the same form as the other 'official' upgrades, i.e. Rev. 4.x to 4.5 motherboard upgrade, loss of keystroke on old keyboards, DMA fix on U605, and replacement of Motorola 68000 with Signetics version? 3. Why if the A500 mod is unofficial and the A2000 mod is official, did we never receive a separate 'official' upgrade notice on the A2000 by itself? 4. What about the customers who had this mod done in good faith by an authorized dealer? Is CBM now saying they have no warranty? 5. What about the people who bought the early shipments of the 500P's with the 1 meg Agnus enabled? If they bring a 500P in, can I do a warranty repair on it, or do I have to turn them in to CBM? (I can see no difference between these factory modified machines and the dealer ones. They all have the same 2 trace cuts and 1 solder bridge with no revision change or sticker that I can find.) 6. Why if this is such well-known knowledge, has our local CBM rep from Austin (in Houston today, 22 Sep 1990, for a show/sale at our store) heard nothing about this (He said he'd look into it)? Greg Greg White / MicroSearch 72230,1617 We listen to our customers..carefully