CompuServe Messages

A500 & 1 MB Agnus

    21-Sep-90 18:00:06
Fm: MicroSearch/Greg White 72230,1617
To: Mark D. Manes 74030,744
Mark, We never received any sort of 'announcement' for upgrading the A2000 to 1 meg of chip mem either. 'Announcements' seem to be issued for new products, not upgrades. Why would the 1 meg upgrade be announced as a new product? As I have said previously, we did not receive any sort of 'tech tip' on this. The copy of the upgrade procedure we received had the same heading and style as the other upgrades, i.e. the fix for lost keystrokes on old keyboards, the upgrades for 4.x motherboards, and the DMA fix for the resistor across U605. To the best of my knowledge these were never 'announced' as a new product either. re the CBM upgraded machines, How will anyone know that these came from CBM that way and weren't done by the owner? I looked at one of these machines and unless they know what serial numbers were modified, it will be impossible for any dealer to know. There were the same two trace cuts and the one solder bridge. There appeared to be no new stickers or revision numbers. Under the new CBM policy as posted by Dave Minnich, if a customer who has one of these machines comes in for a warranty repair, I will look at the machine and tell him he no longer has a warranty as he has had an unauthorized modification done to his machine. Boy, will he be mad! How will I know who did the upgrade? I STILL think this has dragged on too long without official word from CBM and it is too late to stop it now without a lot of problems. Greg Greg White / MicroSearch 72230,1617 We listen to our customers..carefully