#Innovative Beta Programs
07-Oct-91 13:21:16
Sb: #1725-#Innovative Beta Programs
Fm: Paul Cassel 71250,563
To: Jonathan Zuck (UFI) 76702,1605
I expect the customer to take normal precautions like backing up, but after
that it's in my park if anything goes wrong. I don't see how what I do can
cause a disk crash, but if it did and the client lost a few hundred dollars
in data entry for that day (prior to a normal b/u), I'd have to eat it.
This is, practically speaking, a minor issue since my programs don't do
much on the lower levels of machine operation. I let stuff like I/O in
DOS's hands <g>.
Mostly my warrentty extends to what I say the program will do. I say it
will give accurate inventory numbers if the right figures are fed in, and
by golly, it ought to or I"m in big trouble. I had a friend that wrote and
dist. a large medical app to lots of docs regionally. After a certain date
it started failing to add in certain invoices to statements and the docs
lost lots of $$ due to this. He lost his entire biz when this happened
along with a lot of personal wealth. I'm hung out there the same way.
HOw do you handle this?
Paul
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