#cserve
To Those Concerned:
The following are my reasons for leaving Compuserve; I am less than
impressed. I was lead to believe that Compuserve was an Information forum,
not a social clique, not a place where the big corporations could dump on
the little guys, and certainly not the barren money pit that it seems to
have become.
I have been a member for several months and during this time I have
witnessed all of the above. I have asked my fellow members questions and
gotten responses ranging from silence to "You must be stupid not to know
that". Hardly proper responses for an information forum.
I have been told by Forum Administrators that the cluttered state
of some of the forums was _my_ fault! That the users were somehow
responsible for an FA who is too lazy to clean up his forum (btw Compuserve
FAs are paid for their time. They receive free use and are given a
percentage of that large fee that we pay every month. Ergo, it is a job,
and should be done well.)
The user interface of Compuserve is years out of date, using an
obscure hotkey interface as well as overlooking all of the advancements
that have been made since it's inception. The window's interface attempt
is, to my mind, pathetic. All of the interfaces are slow, often requiring
you to wait a noticeable amount of time. With the fees that we are charged,
speed is the least we deserve.
The negligent (at best) response time of this supposed information
service renders most of said information worth far less than you pay for
it, sometimes even worthless. I have often waited in excess of two weeks
for a response from a fellow user or Forum Administrator, from an apathetic
user I suppose it is to be expected, but from someone who is paid to
respond it seems inexcusable. I have rarely received a response that was
anywhere near