Exabyte Advice?
Exabyte's BBS is *not* (303) 442-4343, that's a private residence.
Exabyte's front desk is (303) 442-4333, their BBS is (303) 443-9512, and
sales is (800) 392-2983, all in Boulder, CO. (I think at one point their
BBS was at 442-4323.)