CompuServe Messages

The problem is only in Norton Desktop. And it's not a terrible problem if I do things "right". The most reproducable way of getting the problem is as follows: I run CorelDRAW! and it accesses the CORELDRW directory of drive M: (my CD-ROM drive). I exit CorelDRAW!, place the Word for Windows CD in drive M: I load Word for Windows. I get the message TOOLS.DLL not found or something like that. I exit Word for Windows. I open the drive window of drive M: I get a dialog saying that M:\CORELDRW can't be found, do I want to rescan the drive. I say yes. The drive rescans over and over, then suddenly, I'm at the DOS prompt! Doing things right is: I run CorelDRAW! and it accesses the CORELDRW directory of drive M: (my CD-ROM drive). I exit CorelDRAW!, place the Word for Windows CD in drive M: I open the drive window for drive M: and see the directory structure of the Word for Windows disc. I run Word for Windows and everything works fine! Sandy