CompuServe Messages

Chris, It wasn't only my experience with the answering service, but Janet contacted me via email assuring me that r.1 drivers work fine with r.2, a full week after I had ordered and received my Vibrant drivers. I think on May 27, you personally wrote me a message with absolutely no conciliatory tone whatsoever–"What do you mean Panacea doesn't know what's going on?" I wrote you a fairly straightforward and honest response as to what my experiences were, and you chose to ignore that message. To date I have not received any notification of 3DStudio r.2 ADI drivers even being available. I know that I'm a registered user. I received a postcard shortly after I registered my r.1 drivers. So what is it that you're trying to say to me now? Has Panacea's attitude toward customer service improved? Is the product supposed to be so good that I don't care about customer service? Has the Windows market slowed down to a point that us hayseed ADI users are worth something again? Not to worry–no blood necessary–just a little bit of mild groveling <g>. Roger D.