CompuServe Messages

Give me a break, guys! You know, for your pig-headedness, I may not purchase your "Toaster". Get real. No one would have even though of copying your disks and selling them with the manual had you not been so stupid to mention it here…really! Think about it, your dealing with professionals, not some Tom, Harry, Dick computer hacker! Sell them a manual already! Mark it. Do something, but have a little understanding. He's your customer after all! If some schmuck wanted to sell copies (or give, and then he'd really be a schmuck) of your "Toaster", he could copy the manuals himself, no? Get real, all your doing is hurting yourself. Show yourself to be the above average company, like I believed you to be, and sell the guy a few manuals! Soon, we're going to have to call you "IBM" if you keep treating your custmers like dirt. You don't want that, do you? Offer the support with the sale! Well, I feel better! So, are you really located in MN? I get there quite often on business. Depending on how well you support Bruce may make a difference on my purchase?! No, I have never met Bruce nor did he request me to send this message, I just guess I get upset with companies who are too concerned about their bottom dollars to offer simple courtisies to their faithfull customers. Oh, well, it's your business…drive it into the ground if you wish. Look where it's gotten IBM. Laid off 3,500 people last year… maybe more this. HMMMMMM, customer support, is it worth it? Luke