CompuServe Messages

[Continued] Re your AER: While I understand your desire to have someone local and someone to answer your technical questions, our criteria for selecting an AER include many additional factors. Right now it is still seeming to work best to have one AER look after the educational interests for an entire state. We do a lot of work at the "state level" with such things as Teacher Training, CAD Contests, grants, curriculum standards, etc. and having ONE contact in the state that can coordinate ALL of this has been a MAJOR asset in getting us as far as we have in North American education. Of course our world of products is changing and expanding rapidly and EVERYTHING is subject to change these days, to please keep us informed as to what your needs are and we will work to provide the best overall solutions. Specific to technical assistance, second only perhaps to person-to-person help such that you may be getting from your local dealer, you are are currently in the BEST overall technical support mechanism known; the forums on CompuServe! It has been the experience of everyone I have spoken with that the kind of support you get here both from the vendors themselves and especially from the other users, eductators, etc. is flat out the greatest single assest you can find. Let us know if you need any help or suggestions on accessing this wealth of resources and in the meantime, be sure to frequent the many related sections on the Autodesk forums of ASOFT, ACAD, and ARETAIL. [More]