CompuServe Messages

#Sanyo

    08-Oct-93 20:50:18
Sb: #60834-#Sanyo
Fm: CSA/CA 76077,2774
To: Bailey Brown 73020,3442
Thanks. I wouldn't mind if they free-flagged me over in the Truevision section, but they don't. I WAS the one to suggest they get on Compuserve originally, though. I wouldn't rag on them too much – *I* get excellent support, and they've proven to be pretty helpful on Compuserve. That is, they will often make a phone support call to someone in need, once the issue is brought up in their forum, because it's more personalized, and they can work through it faster and more thoroughly than they probably can in a message. Thus, they make use of EMAIL and phone for a more in-depth response than gets posted openly. As for the utilities, some of them become self-explanatory once you have the info on the Targa registers or .TGA file format (info which is in the Developer's Toolkits). I don't provide much in the way of docs for anything I write, either. Many of these utilities were just things popped out by some tech w/a current need, and I think it's great that they're even willing to distribute their work. Too much documentation makes it seem like a real product, and can be construed to place an obligation on the company to support it.