CompuServe Messages

Good Amiga folk all: This message is on behalf of my cousin, another loyal Amiga-user whom I am trying to lure online. I myself am a dreaded pc/msdos/windows type and know nothing about amiga software or hardware so the usual forgive-my-ignorance applies here… What communications software is available commercially for her — or is a handy navigational program available for downloading? This would be preferrable since she has no experience using a modem at all, let alone dealing with CompuServe. Now, if something IS available and if I download it for her, can her amiga read my dos diskette? Any help, advice, warnings, etc. (including hardware considerations around the purchase of a modem…) are welcome and appreciated. Thanks! Rob.