DTP Disappointments
05-Oct-94 09:50:38
Sb: #48319-DTP Disappointments
Fm: David Hofberg 73374,776
To: Patrick Swaney 76264,1616
Pat
Thanks for the reply. My message was a little tongue in cheek as you keep
referencing DTP, which is typically an acronym for DeskTop Publishing, rather
than DTS, which is the acronym for DeskTop Set.
That said, and I mean this as a comment rather than an attack of any kind, you
stated that Address Book had trashed your data, and that this experience,
judging by forum messages, was not uncommon. With the proviso that I am not
intending to flame you, I took exception to that, as you appeared to imply that
Address Book had spontaneously trashed your data, and that others had had their
data spontaneously trashed by Address Book.
Lost data of any kind is unacceptable, I agree. But if I had tried to export
from Address Book and the process had been less than ideal, I would have done
it again. Specifically, I would have run File Doctor, which amongst other
things purges entries made in the btrieve file format that have the appearance
of being deleted, and effectively have been deleted, but still physically lurk
until purged. As to all types of data not being exported, this has as much to
do with the ability of Address Book to export as the receiving file format's
ability to import; many types of information can be associated with an
individual entry in Address Book, far more than SideKick, for example, can
accomodate. I put it, with respect, that your specific experience cannot be
described as Address Book trashing your data; it may not have exported as you
would have liked or even as it should, but that is I think very different from
trashing your data. After all, at that point your data still existed in what
was to Address Book pristine condition.
You mention the examples of LeGrande Saunders having his Reminders wiped out
and Benjamin Swanson having his Calendar data trashed. I don't have those
messages to hand, although I will look them up if you would like me to read
them, but as your experience was with exporting from Address Book, as
LeGrande's experience was with Reminders, and as Benjamin's experience was with
Calendar, there is, as far as I can tell, no pattern, other than that all three
were using DTS; certainly the problems were with different modules. Does this
mean all modules are suspect? You may well say yes, and you may well be
entitled to say so, but I would emphatically say no. I have been using DTS for
three or so years, and have never lost data to it. I don't push it to the
limit — I'm not that well organized, although all my addresses, phone numbers
and appointments are in it (I have no hesitation entrusting my data to DTS and
therefore have no paper backups) — but I do use it extensively and have become
a very knowledgable user.
There are of course honest to goodness bugs in DTS, as there are in all
applications, but to my knowledge there are no bugs associated with any modules
that cause data to be trashed. There are user and hardware errors (in my
experience, the two most likely sources of error when using mature products,
such as DTS), and there are even peculiar causes and effects associated with
DTS, although these are more likely to lead to a surfeit of data than a loss.
That's a long way of saying that I believe your conclusion is flawed, or that
you rolled a number of unrelated, isolated problems experienced by individual
users into one and extrapoluated them to encompass the whole program. In my
experience, that does DTS a great injustice, as it is almost certainly as
stable as any major application, and blows the likes of PackRat 5.x away when
it comes to stability.
But having said all that, I'm glad you like SideKick. I am personally partisan
in favor of DTS, but it is more important that you have a product that meets
your needs. I did take a look at SideKick when it came out, not because I was
looking to change PIM but because I like to see what's out there (I do use
InfoCentral, for example, to track some of my work, so I'm not a total DTS
bigot, although as a PIM I would recommend DTS over any other product I have
used). Personally, I didn't like SideKick as it seemed limited in scope, and
as it seemed all-consuming; that's one of the key reasons I like DTS: its
modularity. And yes, it (DTS) is kind of sexy (it has the best icons I've ever
seen, and they were this good before other vendors realized icons could be
cool). Mostly, though, I like it because the Calendar looks like a calendar
and the Address Book looks like an address book; very easy concepts for me to
grasp.<g>
As to 16 year old girls…well, I have a two-year-old daughter, and nowadays
whenever I look at a woman under, say, 30, I keep seeing not the girl/woman but
the anxious daddy sitting at home, wondering what's happening to his precious
baby. So good for you; wy wife tells me I should follow your lead…<g>
Good luck with SideKick. I hope it continues to meet your needs.
David