CompuServe Messages

Thomas, I am not aware of any reason there would be a delay. There are many dealers that have already recieved updates, and apparently there are some that have not. When dealing with a shipment going out to dealers all over the country, it is not unusual for some dealers to recieve packages before others. You dealer should have a hotline both to Autodesk Sales as well as Autodesk technical support. I don't know why they wouldn't be able to get through to someone to double check the status of their orders. If your dealer hasn't heard anything shortly, then by all means encourage them to call Autodesk and find out the status of their orders. -Brian