CompuServe Messages

#Cis vs Modem problem

    09-Sep-95 11:11:35
Sb: #Cis vs Modem problem
Fm: Hank Duckman 74357,2623
To: All
Hi All; <<a problem I've been having on and off for about a week and a half. I'm noticing that my local access number to CIS has been very erratic. Before this started, my connections were always very quick and stable at 14.4. Since this started, I am sometimes unable to connect, and have to redial several times. My connection sometimes occurs at odd baud rates (other than 14.4). My modem seems to be working o.k. I sent a message to Customer Services and got the usual form response saying that they are very busy and that they hope to provide an answer "soon". Some support! I wonder if any other users, especially in northern New Jersey, have encountered similar problems?>> I received a reply from Betty Clay with what seemed like a very logical scenario involving intermittent modem problems at the Cis node. I told Betty that the problems seemed to have disappeared. After about 3 days of trouble free on-line access, I have now started to experience the same phenomenon. A while ago, I tried to log onto Cis with AP and had to redial 4 times before getting a connection. The connection was at 12k (usually 14.4k). My AP setup is at 14.4 for the first phone number, and I have the other numbers set at inactive!?!. Another strange thing that has been happening for the last +/- 2 weeks is that the auto-answer light on my modem frequently blinks and sometimes goes off for a few seconds. I have tried to pick up a possible incoming call when I have been at the computer and noticed this, with Term. I don't get any connection. My modem line is a dedicated line, and the number of course is unlisted.??? I finally got an answer to my query to Cis Feedback (after 5 days) suggesting that there have been no known problems with my access line. I wonder if the problem lies elsewhere? Could my serial port be causing this? I am using the serial port on my GVP '040 accelerator. Any helpful suggestions will be greatly appreciated. I also posted this same message in AUser Forum hoping someone who might help may not access both forums. Pax Vobiscum! Hank from northern N.J. running A2000 GVP'040@33