#Downloading
30-Sep-95 00:55:19
Sb: #48366-#Downloading
Fm: Betty Clay/SYSOP 76702,337
To: Sandra Haggard 74123,1567
Sandra, your settings are correct. I don't know why you would be getting such
slow download times. It is possible that you are calling at a time when the
lines are very busy and that would slow things up. Is it possible for you to
call at times other than about 7 – 11 PM Central time? Slowness can be caused
by a number of things – line noise on your phone, poor connection between your
phone and CompuServe, or between the local CompuServe node and Columbus, by
overload on the lines because of the number of customers using the line at that
time – or using the forum at that time.
I know that, since the latest price drop, usage of CompuServe has increased
dramatically. It has put a strain on the resources. I've been told that
CompuServe is working diligently to get extra phone lines, extra computers,
etc., in place, but they have not been able to keep up just recently. They're
still working hard on it, though. Things should get better soon.
—Betty