CompuServe Messages

#Flyer Inputs

    14-Jan-95 08:25:02
Sb: #98828-#Flyer Inputs
Fm: Fred Berney 71020,1207
To: Frank Vanella 76527,723
Frank, Computer Basics is the same place I got mine. They told me on Monday, that on Saturday they had received two unit. One was mine. But, somebody forgot to tell me to come up Monday morning. Then on Monday, they receive, what they said, was a bunch of units. When I called them on Wednesday to talk about my problem, I could not get anyone in tech support to answer the phone. I called the 800 number and was told by one of the salesman that Doug Smith and Jim were busy building Flyers and could not be disturbed. Jim finally called me back at about 4 in the afternoon. Figure you are five days shipping via UPS, you'll probably get your unit early next week. Do you mean to say, they charged the entire purchase price to your credit card back in December. I thought companies only put charges through at the time of shippment. You might want to call your credit card company and tell them. The least they could do is back off the interest until you actually receive your Flyer. ""Gee what a concept; a paying client expecting to get professional performance for the money they spend."" I had the same feeling as I was driving home yesterday. I didn't pay for a Beta version. When I spoke to NewTek on the phone, they told me that they had no idea why my Flyer is doing what it is doing. But, if only a few units are performing this way, then they need to give me either a new board or new software and that should fix it. Fred