#New Chip Set for 2000
16-Nov-90 02:33:08
Sb: #6118-#New Chip Set for 2000
Fm: Jason Goldberg 71341,533
To: RON TROY 76064,252
I have said all this before, but maybee the problem is your dealer. You
should take your buisness to a dealer who would have been glad to copy the
Janus 2.0 disk for you and would have at least let you read through the
manual in the store.
Too many people go rock bottom price dealers to make their purchased and
then they are upset when they don't get good (or any) after sales support.
Or worse they go to a horible cheap dealer to buy the harware and then try
to get service from another dealer who provides better service, but charges
more. Good dealers include the cost of after sales support in the cost of
the products they sell, and you can't blame them for not wanting to provide
service to people who spent there money elsewhere.
Now, you are probably going to tell me that there are very few dealers
who will provide good customer service, so you might as well find the best
price. That is probably true, but the sad fact is that is the weakness of
the Amiga market, bargin hunters killed all the business for dealers who
would have provided good service, and now their are very few dealers who
can sell to new computer (or new Amiga) owners and convince them that they
will get after sales support. Thus, they go to the more comfortable Apple
dealers.
-Jason-