CompuServe Messages

PageStream Follies

    02-Nov-91 18:52:40
Fm: Barry Massoni 73260,1413
To: Soft-Logik Tech Support 76004,1676
Soft Logik, Let's see if I've got this straight. From your messages you say that Soft Logik. 1). Designed PageStream to work on a 1 meg machine, and it wasn't a marketing decision to call it a 1 meg program. 2). You know there are problems with V. 2.1 on megabyte machines but you can't fix it. 3) "THOROUGHLY TEST" upgrades before they are released. I can believe any ONE of those things-BUT all three, no. They are mutually exclusive. Either 2.1 wasn't "THOROUGHLY TESTED" before release, or it wasn't designed for a 1 meg machine. I've just expanded my machine to 3 megs and have had very few problems. It's offensive to be sold software there won't work on machine the publisher says it will work on. I've gone through a stack of Amiga World magazines and seen not a single advertisement with a disclaimer warning people that Page Stream really doesn't work on a 1 meg machine. Put yourself in my position, does it look like Soft Logik has been honest with it's customers? Does it look like Soft Logik has been INTENTIONALLY deceptive about the requirements for Page Stream and was knowingly selling a "Snake Oil" program? Barry