CompuServe Messages

As the Manager, Employee Development for my company, I am considering making a recommendation that we use more Technology-Delivered Instruction (TDI), beginning next year. We are now using Phoenix to deliver training to 1400 employees in three states at mainframe terminals, in addition to classroom and self-administered (text and audio-tape based) formats. However, certain objectives would be better served if we could add motion and sound to our CBT; this is not possible with mainframe Phoenix. More flexible CBT might also make it possible to deliver all or part of certain other courses now being taught in the classroom. To make a better recommendation, I could use some information about what others in similar situations are doing. In particular, if your company has already committed to moving to multi-media or other forms of TDI, I would really appreciate your answers to these questions: 1) What hardware and software are you using, and why did you choose it? 2) What kinds of learning objectives/content are you addressing with TDI? 3) What are you finding different about authoring in these more flexible media as opposed to authoring in conventional CBT or to designing courses for classroom delivery? 4) Which department manages the development effort? the delivery effort? 5) Who does the design? CBT designers? A/V specialists? a team? 6) Any information about estimating costs and development time? How about the amount of "sunk" cost (equipment suite and space)? 7) Who made the decision to move to TDI? What did you have to do to encourage/support/justify that decision? Thanks for any help or information that you can provide. I am most grateful for the chance to learn from your experiences! Bill Brandon, Atmos Energy Corp (214) 450-4029 7:30 am to 4:30 pm Central time, M-F, or respond here/email