CompuServe Messages

Superbase installation

    06-Nov-92 19:17:54
Fm: Oxxi Tech Support 76711,457
To: Andrew Brown 100020,2420
Andrew, I do not recall talking to you… The problem that Ilbeyi is referring to is a very tricky one. Here at Oxxi we have 8 Amiga's, each configured differently. We have Amiga 500's, Amiga 2000's, Amiga 2500's, Amiga 2500's with '030 accelerators, Amiga 3000's, and we will have an Amiga 4000 shortly. Having tested SBase4 V1.2 on each machine I can say that SBase4 is a stable program. I have reports from maybe 15-20 people indicating that SBase4 seems to load then do nothing, which is the problem that Ilbeyi is reporting. I have not been able to duplicate the problem on any of our machines. I am not saying that a problem does not exists. What I am saying is that something must be different on your machine. I am trying every conceivable combination of posibilities… Maybe the versions of the librarys, maybe the version of the OS, maybe the printer device, maybe the printer options, I have looked into them all… What then is the problem? I cannot answer you at this time. What I want you to understand is that there is someone at Oxxi who has an idea of what the problem is, but it is only an idea. I expect to be able to solve this within the next week. Thank you, Mike Uman []xxi, Inc. >>> running under AutoPilot