SAS/C HELP.ME
EMITS is a system that allows you to send normal USENET or
INTERNET mail to support@unx.sas.com in a prespecified
format. The system automatically replies with a tracking
number that you can use in future contacts to get updates.
Tech support will contact you when the problem has been
resolved (by email again).
Details and more information on how to use it are
in the SAS/C V6.0 User's Guide, in the chapter on
"Getting Help".
–Doug
p.s. I apologize for several doubled postings, I must have
confused the offline reader somehow.