CompuServe Messages

#Street Atlas USA

    24-Nov-92 23:46:42
Sb: #Street Atlas USA
Fm: Frank Harris 76106,3221
To: Bill Lutholtz 76424,3655
Bill just to respond as a consumer and a distributor of over 500 titles that we sell to over 600 schools. DeLorme has an accuracy rating higher than any of their "map" competitors. As far as there being mistakes in Indianapolis, guess what? THere are mistakes in Chicago, Orlando and a few other places however there overall accuracy is to be lauded. I disagree wholeheartedly with your remark that someone can "expect" perfection" or close to it because they spent $130. Evidently you are unaware of the cost of the competitive products on the market and their cost. Even though we did not sell the item to you, as a gesture of faith from a company that distributes the Street Atlas product, we are willing to reimburse your purchase oprice for return of teh item. We feel strongly enough about their product to not want a disgruntled customer touting uneducated remarks that disparage the product. For the record in the area of phone listings the highest accuracy that could be attained was 80%. This was on a fifth generation release. BTW I should also warn you to stay away from the Software Toolworks Atlas products inasmuch as they have a few inaccuracies as well. Frank Harris, Director of Operations Computron, Ltd.