CompuServe Messages

#ImageMaster problem

    30-Nov-92 20:58:31
Sb: #ImageMaster problem
Fm: pat beaulieu 72727,3553
To: Black Belt Systems 76004,1771
We have a problem with a customer using ImageMaster (v9.16 & 9.21) on an unaccelerated Amiga 2000… when loading some IFF24 pictures (scanned with a ES300C and ADpro)… the machine gurus when the message "decompressing picture" appears… and yes we are using the 68000 version when there is no accelerators in the machine. At first we thought that it could be the installation so we reinstalled both the workbench and IM, with no better results. We the tried the controler & memory card in another A2000 CPU with the same results. We then took a Hardcard and an accelerator from a machines that was able to load these pictures and it did work in the customer's machine so the conclusion is that when there is no 68040 or 68030 in the machine, some of our pictures do not load! Strange… any idea?