#OS/2 Ultrastor & Optical
16-Nov-93 18:04:03
Sb: #OS/2 Ultrastor & Optical
Fm: Wes Mangum 76517,3424
To: Bryan Shearer 72350,2234
>>Since we seem to be arriving at wits end with this <grin>, I will check with
engineering to >>determine if there are any potential pitfalls. I will also
check with the lab to determine what >>bios and driver versions were used.
Any idea on a time frame?
I am sure glad that I have another option in using this optical drive; I would
be an extremely irate customer because I have been trying to get this to work
with Corel software for over 6 weeks now.
If your software supports the ultrastor 34F and Fujitsu M2511 Optical drive
under OS/2 then why am I having so much trouble getting it to work and still
unable to get answers from your tech support people?
What is your plan to help me get this resolved and in what time frame.
Thanks
Wes