CompuServe Messages

OK, let's see if I can clarify somewhat. I talked to the guy again and he says they do the following: 1. copy my file off of the BBS onto a MAC disk, put it in a MAC. 2. Launch Posertworks and place the file. 3. Print file to a Postscript level 2 file, which then goes directly to Smart Color, which rasterizes it. 4. From here he should be able to a preview of the image, but it is always blank. So yes, it is still blank after they rip it. They do use true Adobe Posctscrip as well. No, I didn't print to disk with the EPS option. I didn't know there was one. I did, however, find that when I tried to print a scaled-down version of the document onto an 8.5 x 11 page, it wouldn't print on my postscript printer either. I turned on the "print errors" feature and found that there is an "invalid font." It says the offending command is "show." So, I changed the font the printer didn't like to one that it does (don't understand this, since the bad font was an Adobe font to start with), and now the small scale version prints okay. I don't know if this has anything to do with the larger problem, but it's one thing out of the way at least. In these situations it would help to know ahead of time which PS driver version to use, whether I need to put "color" in the text gadget, and which selection to make: Separable, Mechanical or no sep. The doc does use spot color, but I don't know in this instance what format their machines need. The guy can't tell me because it's not a MAC application. Again, I have no trouble getting the settings right when outputting to my regular service bureau to Rainbow or Lino printers. The last color job I did came out gorgeous. Hopefully you now have a clearer picture of what my immediate problem is. Thanks, CarsonT