#Postscript Problem
29-Jan-95 19:57:58
Sb: #183592-#Postscript Problem
Fm: Soft-Logik Tech Support 76004,1676
To: Carson Tyler 75032,562
I'm sorry, he does _not_ know how to 'work his gear' if he is importing a
PostScript file into another program for printing. It's already printed and
just needs to be sent to the printer. This is one of the most common mistakes
made by service bureaus, and I normally recommend customers to avoid bureaus
like this. If a service bureau doesn't understand what a PostScript file is,
and how to print it, they don't deserve your business.
A service bureau doesn't have to know anything about your PostScript file to
print it. It is completely irrelevant that it was created on an Amiga.
PostScript is a device independent language and there is nothing wrong with
PageStream 2.2's output. This may sound pretty strong, but the problem is with
your service bureau.
If a service bureau chooses to use something like a software-based PostScript
interpreter (and this decision is almost always made to save money), they had
better know what they are doing. It doesn't sound like this service bureau
does.
Once again:
– tell him your file is a PostScript file. It does not need to be imported into
another program for printing. It should be sent directly to the
printer/imagesetter/interpreter.
If, upon doing that (and he hasn't done that yet according to what you have
told me), it doesn't work, then it is the fault of his PostScript clone. Our
PostScript files _will_ work on any PostScript printer or interpreter, but we
cannot guarantee compatibility with clones.
Michael – Soft-Logik Publishing