#WordPerfect Help?
05-Dec-87 13:18:56
Sb: #96718-#WordPerfect Help?
Fm: Jim Ventola 70626,423
To: Anne Williams 73300,3206
Anne–
I don't know why it happens. My guess is that since the article I vaguely
recall said that even programs that don't use Preferences can be affected by
it, it may not be that WP is specifically tied to the device driver but that it
is happening at some "lower" level.
BTW–customer support went so far as to hook up a Star PowerType that someone
there happened to have to try to reproduce my problem. They could not, of
course, and it could be we would never have solved it because the Preferences
setting is not an intuitive place to look. Same thing happened recently with
Superbase Personal. I printed some mailing labels for the Boston Scottish
Fiddle Club (I'm a member) three across, and the zip of some of the members
didn't print. Since SB has a miserable user-interface for setting up mailing
labels, I might have spend hours fiddling with that if the director of the club
hadn't said in pointing out the problem. "You must have your right margin set
too short or something." The Okidata ML 92 has no command for right margin
setting, but sure enough I had my Preferences at 75. I changed it to 80 and
everything worked fine. Naturally, if you set a margin in the software you do
not expect Preferences to over-ride it, but it does happen and there is nothing
in the docs to say set it in Preferences. Oh well. It works fine once you
know.
// Jim