Continued.. some ideas
06-Dec-87 12:32:28
Sb: #96561-Continued.. some ideas
Fm: Ben Blish 72667,1341
To: Dave Haynie 71001,165
It would have been a good thing if CBM had made it official — since even after
they started shipping it, it wasn't included with the new systems, it was very
unclear to the user base just what the heck 1.2 was supposed to be… upgrade,
revision, bug fix, what? And yes, it would be expensive to do. Unfortunately.
Also unfortunately, most Software vendors won't own up to the fact that when
you sell a package and tell a user "it does this here thing", and then the user
tries it and not only does it NOT do said thing, but blows up the system as
well, that the vendor has an obligation to bring the package at LEAST up to the
level where it works as advertised. The solution is either don't ship it till
it works (unlikly, I'll grant you that… especially in the case of something
as complex as the Amiga) or provide those who paid you perfectly good money for
a broken product (transformer, AmigaDOS, TextCraft, Intuition, various DOS
commads, and so on) with versions that WORK. Transformer, for instance, is a
perfect example of a program where CBM should (a) fix it, (b) refund ALL the
money it took in. Responsibility. WHy is that an undefined term for CBM?
–Ben–