CompuServe Messages

Gordon, since my EasyPlex I've talked with the last two group purchase members. I'm extremely relieved to say that the entire order has >FINALLY< been fulfilled. Jon Fleming was the last of the group, receiving his board about two weeks ago. He's apparently not using CIS much any more, so didn't see my latest queries. He called Weds. night and told me that his board was in hand and working. Whew. Anyway… I too can't understand how they could screw up so badly, and so publicly. I think we were treated particularly poorly because of the deal we got — I called up before they'd even started shipping (apparently), and got a price which they later claimed was below their cost. Instead of delivering quickly and thinking of it as advertising/loss leader, they obfuscated and delayed every step of the way. I can't feel sympathetic. They shouldn't have given such a deal if they couldn't deliver (i.e. should have known their costs better); once they were committed they should have acted swiftly to limit their loss to the lack of profits (or slight loss) on 13 boards, rather than letting it sit until thousands of Amiga owners had heard terrible stories about the company. Two things I've learned: if the deal looks too good, IT IS, and, if you're going to do a group purchase, USE A KNOWN REPUTABLE COMPANY!!!!!! <slapping self> Next time, if there is a next time, I'll be dealing with someone like SOS Computers in LA, Leigh's in NY, or Computer Attic in Palo Alto. The deal might not be as good, but they'll >deliver<… Best of luck with your board… I hope it works flawlessly forever, and god forbid if you have to send it back, that the T-S black hole doesn't swallow it… >Bela< PS: in all fairness, after the original delivery problems, T-S has been fairly good about warranty repair/updates. They still need work on the delivery part, though!!