CompuServe Messages

Richard, I had to "read the riot act" to them to get my HD. Took a direct threat to send letters of complaint to the BBB, Commodore, and a few others. Once they understood that I was seriously peeved (I'd been waiting for two months!) they got the HD to me within 4 days. (I had called them on a monday and told them to have it to me on friday, or else.) I must say, once I got the silly thing it was VERY easy to use. Just plug it in and it runs! Compared to the backwards handsprings that I've heard other HD purchasers go through after getting their HDs, I'm exceptionally pleased with CLtd. In short, if it's from CLtd, it's a good product, but don't be suprised at a long delay. If it goes over 6 weeks, get them on the phone directly and browbeat them. Genteelly, but don't let them give you the "it'll be there in 5 days" shtick. I will probably be purchasing a second drive from them in the middle future. When I call them up, I will require a hard delivery date from them. If they want, they can deliver it before then, but if it's even one day late, the letters of complaint will be sent. I will make CERTAIN they understand this when I call them. Then I'll set back and see what happens. Enjoy! Edwin Wiles – …!uunet!hadron!netex!elw – Software Engineer