CompuServe Messages

>> "I asked AmigaWorld . . . but they seem to be unsuccessful as well…" Peter, If they advertise in Amiga World, I would expect that if you go high enough in the AW hierarchy you will find someone who can put some pressure on. AW takes reasonable efforts to only carry advertising from established firms and tries to stay away from the fly-by-night operations. They can refuse to carry further advertising from a company that takes people's money. Did you phone in your order, or mail it in? If you mailed it in, once it crossed the border it was U.S. Mail, and they have to offer you a refund if they can't ship within 30 days of receiving your money. Otherwise you could call the U.S. Postal authorities. They become the plaintiff in any legal action, so you shouldn't have to worry about having to appear in court or anything. If you paid by credit card, on the other hand, your bank can, at your request, initiate something known as a 'charge back,' in which you file a form with your bank alleging impropriety in the company's handling of the affiar. If the bank determines that the company acted improperly, they will credit your account. The amount is then charged back to the company. At that point, Visa (or Mastercard, or whoever) simply deducts the amount from the future sales posted against that type of card. Pete