CompuServe Messages

Peter, If you used a credit card to pay for that merchandise, then your card company will go to work for you. I once had to call on American Express to get my money back on a purchase, and you would not believe which company it was that gave me the trouble (definitely not CBM)!! It took a few phone calls and about six weeks, but they got back every penny. If you sent a check, a letter to the Better Business Bureau of Southfield might be in order. I believe that one can also get help through the post office in case of mail orders, but I forget how to go about getting it. Failure to send merchandise is postal fraud, and thus the post office can take action against them. Betty