CompuServe Messages

Newtek where are you?

    16-Dec-92 11:37:22
Fm: Syndesis 76004,1763
To: Art Tianis 73347,1606
They've got an 800 number for tech support. Have you tried calling them directly? You're right, their network support is spotty. I'll tell you why… the upper management at NewTek doesn't have a high opinion of network online support at this time. Their opinion is that it's nowhere as good as what can be accomplished over the phone, and that there's a tendency for people to get a bad impression of the company if there's a lot of flaming and dirty laundry. So when we do get NewTek tech support people here, they're probably doing it of their own motivation…