CompuServe Messages

No, there is no known bug and in the Studio software and we did lot's of tests with DJ560 and DJ500C and FC/FW lately on various machines. The Studio driver also fixes some bugs in the way FW prints (no empty pages,…). There is not much that can lead to a crash caused by a bug in the driver. I think this only the happened in minor 3 cases in all the >100 driver revisions I wrote in the past years for various manufacturers. But this doesn't help you… So, can you use/know SegTracker and Enforcer? Maybe they indicate to me who's at fault? Next, send me the first digits of your serial number as PRIVATE MAIL. Also, what do you mean with manual page 36-48??? Type mistake? The chapter about your drivers goes from 49 till 62. Using Final Writer and Final Copy in general is described on page 188. And in order to help you further, I need more info. Please, follow the manual (I wrote several times I need a "Report" and more info in order to help. Why not mail me the FW document you print). As said, I have lot's of FW/FC users without problems. This doesn't make sure there is no bug in the driver… but it's just very unlikely. The bug sounds like a memory problem to me. However, it's very strange. I had similar reports from other users (even when NOT using a Studio drivers). The Studio driver does need more memory for code, error diffusion and compression buffer and these things. You can try disabling the compression method of the driver in order to safe memory… but I doubt this is the solution. So please, send me the FW document and the Report dump and I'll try the stuff here on different machines and hopefully I find a machine crashing so I can find the cause. Otherwise it's getting very strange (as usual?). Also, how does it come you use the DeskDriver4C on your 540? The installation process will install the DeskDriver for 540 users and I can't see how someone can make a fault here during installation as the 540 is listed. Is it possible you don't use an english Studio V2 version? The 540 is not offered in the German version and your message becomes a different meaning… — Wolf Faust, Am Dorfgarten 10, 60435 Frankfurt, Germany —