CompuServe Messages

No Imagine Blues2

    15-Feb-92 00:22:04
Fm: Pete Gould 71240,2152
To: Bill Goelkel 71725,455
I don't know that "contempt" is the right word. I just think that programming and writing are often mutually exclusive talents. The problem is not so much that Impulse has contempt for its user community as that they try to save some extra money by writing the documentation themselves. I agree, it's a bad mistake. OTOH, considering the difference in cost between their program and something like Caligari (whose documentation I have NOT seen), even when you add in the cost of Steve's manual, you come out ahead. My overall experience with complex programs (I'm thinking mostly on the PC side, with things like Microsoft Word, WordPerfect, Lotus, Harvard Graphics, etc.) is that the manual supplied with the software is third-rate and you have to go out and purchase a book to learn to use the product properly. I agree that Imagine is an extreme example, though. Pete