CompuServe Messages

Hilary, OOH! From what you wrote you would think that there is a customer relations problem at GVP?<g> –>"as the ancient crone at the other end thinks the correct way to answer is to crank the side mounted handle." And as the phone DOES NOT have a side crank gets thoroughly confussed and answers from a set list of options. No to answer your question, I have never had to deal with GVP, [Getting up on the soapbox] I usually read the manuals first<g>. From what I understand (got this from a posting from Garry Nash (manager of their Amiga Productivity section [if you read this sorry if I got your name and position wrong Garry, my mind is a sieve and names and titles slip through], apparently PA has been getting a little more inclement winter weather than they are used too (I sympathize as I live in Canada and know what bad winter weather is like – of course our winters are always bad so we get used to it) and this has been playing havoc on the phone service as well as employees (most likely) not being able to get to work.. Guess this is where the years of patience taught to me by living through Canadian winters come into play, just wait it out and give yourself lots of lead time. [OK Off the soapbox]. Remember to put the GVPScsiCtrl program into your C: drawer (I know that the manual says Expansion drawer, but ignore that as I found that it does not do anything other than take up space) and type the command in your S:user-startup EXACTLY as the program name (it IS case sensitive.. You may be told otherwise, but I found that mine was case-sensitive so safe to assume that yours maybe too.) –>"plus lots of cute little programs which I have not the faintest idea what they do." Are these programs called "Expertprep" and "FastPrep"? If so, then these two programs are for initiallizing a new hard drive that a person would get (and both are real fine utilities – very user-friendly [KUDOS GVP]). ExpertPrep are for those people who want more control when they intiallize a new hard drive, and FastPrep does the same thing (just not as much control over the various features that can be put on a new hardrive), but is designed for those users not too familiar with initiallizing a hard drive, or just what to get the new toy up and running as fast as possible<g>. Again hope this explains some things, and sorry if I was too verbose. Rgds.. Trent Flying near the Pole in the Great White North