CompuServe Messages

CONVERT LIGHTWAVE TO 3DS

    08-Feb-94 01:49:57
Fm: Conrad Stolze 72110,1263
To: Mike Kelley 71302,73
Mike, PMJI, but there is one comment that I feel that I have to respond to… >> There's no bigger support problem than that required by MS Access, yet MS gives that program away. Yes, they actually charge for support phone calls, but at least you can make them. << Yes I agree, and that is the reason that Access died a quick miserable death as a stand alone program! If Microsoft was not "giving" it away in its "office professional" product, there would have been about 3 copies shipped (no, make that 2 as I would have returned mine). Terrible apps, supported or not, will die a terrible death! I'm sorry that you have not recieved support from you dealer, but that is a separate issue that needs to be dealt with by AutoDesk. There are dealers out there that CAN loft an object, and that level of support requires a significant commitment on the dealership's part (and is reflected in the prices charged by that dealership). Unfortunately, there is a significant portion of the user base that will ALWAYS purchase on price and price alone, breading the "box shopping" dealers you have mentioned. AutoDesk gets some of the blame for the poor dealers, but the user base has created the need for these "price only" dealers and deserves an equal share of the blame. In a free market, a demand will always foster a supply! Jumpin in with both feet, Chuck