WordPerfect
This message turned up in search, but its forum couldn’t be identified from the original transcript, so it may not be linked into its thread.
Really? Your local dealer doesn't update you?? As a dealer, our letters
from WordPerfect say "PLEASE UPDATE YOUR CUSTOMERS."
Now that is a hell of alot of support. Alot of companies don't allow that
because they don't trust the dealers – they want to be in charge and in
control of the update process.
If your dealer won't update you, ESPECIALLY if you bought from him, then you
need to complain!!
By the way, this only holds true for bug fixes. Not for charged updates from
4.2 to 5.0 of course (then you need a new manual). Also, I'm not sure what
the policy is for non-bug fix updates that they charge for. Hmmm. Supposedly
they only charge for the disks…(mind working…hmm..) which would mean that
it would be OK for the dealer to update you even in that situation….and
following that logic, it makes it all the more important to buy WP from a
dealer and not mail order…which is a way of supporting the dealer. (If
this logic is correct).
I need to fire another message to Don Curtis about dealer support if this is
true!