4000 Accelerator
12-Feb-94 03:57:59
Sb: #74336-4000 Accelerator
Fm: Christopher Laprise 70431,2172
To: Eddie Stasky 73340,273
I understand that CBM Canada is honoring the warranties… and I've had
alot of Canadians "correct" me on this issue. However, I live in the US.
Also, some US customers have gotten warranty repairs, but either because
their dealer was nice enough to pull some strings or because a magazine
published a letter of complaint and they fixed it as a PR move or because
they know people at Commodore. The official Commodore US policy is that a
motherboard defect is not covered under warranty if it fails to work
properly with "mere" 3rd-party hardware; Apparently, it doesn't matter
whether the machine it actually up to specs.
-Chris