CompuServe Messages

#ES-300C & A4000/040

    20-Feb-94 12:10:08
Sb: #ES-300C & A4000/040
Fm: Jeannine Deubel 73552,3617
To: ASDG 76004,1765
I saw your problem, and just wanted to let you know that you are NOT alone! I have exactly the same problem, and ASDG gives me the same answer! I purchased the ES-300C when I owned my A500, and then upgraded to my A4000. I even got a new motherboard on my A4000, thinking that would solve all of my problems. The new motherboard solved some problems I was having with Deluxe Paint, but the Epson scanner problem remains. ASDG even supposedly sent me an upgrade which was supposed to "fix" this non-existant problem, and they even talked me through the installation over the telephone. When I still had the same problem, the tech at the other end basically threw up his hands and said he had no idea why I was still having the problem. They claim not to have the problem at their end, but then why are we out here having the problem? I know it's not the motherboard this time, so it has to be a glitch in the program. I'm just hoping that the ADPro 2.5 will fix it.