CompuServe Messages

#Memory HELP!-THANKS

    07-Jan-89 23:09:53
Fm: JAY GREENBERG 74405,510
To: John Draper 76703,4322
Larry, I believe you are correct, in that the solidity of the product is not the sole means by which it should be judged. Technical support can sometimes alleviate many many problems that the novice would face, but, also the attitude of the company in dealing with their customers can sometimes make or break a product, as we have seen before. My fear in using SOTS type expansion is not the total incompatability of the boards but rather, as you said, it working "a little flaky". That is more frustrating than out and out not working at all because, as I said, you may NEVER find the cause or the cure. Having been through this first hand I can tell you it's no fun, sort of diminishes your 'trust' in the machine because you never know how, when, or why this thing is flaky. Sounds funny to use the word trust, but I think you know what I mean. -Jay