#When headers go bad/2
26-Feb-94 23:33:21
Sb: #86985-#When headers go bad/2
Fm: Paul Lind 71543,2104
To: John Ellis 72440,3046
Thanks for the support. I'm currently in the process of drafting a
letter to Adesk. After making a few calls, it seems that this forum
is entirely supported by forum participants who pay to call in.
Therfore it would seem as though not only does Autodesk benefit from
not providing direct tech support like the majority of software
manufacturers, but they also directly benefit from the fact that we
provide alot of their tech support for them. So lets see….. that
means that they charge me for a piece of software, then I pay to call
in for tech support which pays for the forum, then I pay extra to
provide tech support to other Asoft customers, and I get grief for
the way I've done it for years. Maybe the answer is for Adesk to
keep all of us who can't keep comments to ourselves off the forum,
then they could spend hundreds of thousands of dollars a year to
provide their own tech support, we'd save alot of our money, and
actually be able to get someone on the phone to troubleshoot
problems.
Hey, maybe there is an alternative.