Take a shot at EA
16-Jul-86 12:26:53
Sb: #26860-Take a shot at EA
Fm: Electronic Arts 76004,237
To: Steve Ahlstrom 76703,2006
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We hear you, and are working hard to remedy the situation. Future Deluxe
products will have much better documentation, (and we are hiring the extra
people to help.) If I might make an explanation, (not an excuse). EA is/was
primarily a game company. Before the Deluxe series, the biggest manual we
had to write was for Adventure Construction Set. Face it, Archon,
One-on-One, Skyfox, etc. don't need big manuals. When we handed our game
manual writers copies of DPaint and DVideo, they weren't capable at the time
to write the manuals these products needed. (Not a criticism of their
capabilities, just that they didn't have the hours in a day to do it). As I
said before, we have always been aware of the problem, and are doing our best
to improve the situation. (Know any good manual writers that would like to
work for us?) Thank your for being our customer. Jeff J. – EA