#Installation of S 3-D
30-Dec-94 11:07:48
Sb: #2647-#Installation of S 3-D
Fm: Nick Josephs [VISSOFT] 74431,3611
To: Denis Ryan 72657,2237
Hi Denis:
The Windows installation is somewhat clugy and inflexible (I believe "junk" was
your term), making it difficult for the average user to intervene. But it does
work. If the installation process is hanging or failing when you try to
install Simply 3D, the problem might be the CD itself, or if you have problems
installing lots of programs, it might be a conflict between your CD drivers and
something else — I've seen _lots_ of that!
When does your SImply 3D install fail, and what msg does it give? Do a
physical inspetion of the business side of your CD to look for "gunk" on it —
don't laugh, I've seen it more often that I'd like to say. If you find gunk,
clean it off and try again. If that doesn't work, contact our marketing office
at (800) 8883-7900.
Nick Josephs
Visual Software