CompuServe Messages

#Computer Mart Woes

    25-Jan-90 00:24:49
Sb: #27985-#Computer Mart Woes
Fm: David Hamm 76357,2667
To: David Lambert 76004,3244
David, Sorry to be so abrupt, but the line limit keeps my messages short. It's a long story, and it takes a little space to explain it all. Breifly, My problem has been with a mail order vendor that did not provide me withe working product that I had ordered. (a hard drive & controller) My check was dated 7/22/88. I have since sent all of the hardware back, and have been waiting on a refund. Gail Anderson (of KPRC TV, channel 2 Houston) has probably been the most effective contact I have made. I have contacted Amiga magazines, the Better Business Bureau, the US Postmaster, and TV stations & newspapers in that area of Texas. In general, Computer Mart does not answer to my complaints. At last resort, they attempt to provide misinformation. Now Gail informs me that Mr. Shannon Abernathy (President of Computer Mart) has informed her that my complaint has been settled. (Not true) My phone log will give you a perspective on the difficulty I have had with this company, but please forgive me for my typos(!) I'll attempt to clean up the typos for the next version. Also, I did not include copies of all the letters I have received from various sources around the country. Personally, I cannot recommend anyone make a purchase from that company. (I hope that helps you understand my problem.) – Dave