#Computer Mart Woes
25-Jan-90 00:24:49
Sb: #27985-#Computer Mart Woes
Fm: David Hamm 76357,2667
To: David Lambert 76004,3244
David,
Sorry to be so abrupt, but the line limit keeps my messages short. It's a
long story, and it takes a little space to explain it
all.
Breifly, My problem has been with a mail order vendor that did not provide
me withe working product that I had ordered. (a hard
drive & controller) My check was dated 7/22/88. I have since sent all of
the hardware back, and have been waiting on a refund.
Gail Anderson (of KPRC TV, channel 2 Houston) has probably been the most
effective contact I have made. I have contacted Amiga
magazines, the Better Business Bureau, the US Postmaster, and TV stations
& newspapers in that area of Texas. In general,
Computer Mart does not answer to my complaints. At last resort, they
attempt to provide misinformation. Now Gail informs me that
Mr. Shannon Abernathy (President of Computer Mart) has informed her that
my complaint has been settled. (Not true)
My phone log will give you a perspective on the difficulty I have had with
this company, but please forgive me for my typos(!)
I'll attempt to clean up the typos for the next version. Also, I did not
include copies of all the letters I have received from
various sources around the country.
Personally, I cannot recommend anyone make a purchase from that company.
(I hope that helps you understand my problem.)
– Dave