#Mail Order Blues
22-Mar-87 12:00:41
Sb: #59940-#Mail Order Blues
Fm: Vince Macdonald 73347,647
To: C. Davey Utter 70055,522
Dave
My remarks weren't aimed directly at The Software Shop, although I think that
charging a credit card as soon as you get an order and then waiting for a
dealer to supply the goods is a shaky way to do business. It may even be
illegal (according to my MasterCard rep.).
In general, I wonder how we, as mail order customers, can protect ourselves
against future "Northeastern Software" situations. Full-page ads in AmigaWorld
are no guarantee – Northeastern had them. One successful transaction doesn't
mean much – Northeastern gave such good service on my first two orders that I
was recommending them to my friends.
Comments, anyone?
Vince